Privacy Policy
As of: [July 2025]

Thank you for your interest in our website. Protecting your privacy is of utmost importance to us. Below, we provide detailed information about how we handle your data.

Controller for Data Processing

The controller responsible for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is:

Zagrebin Polenz GbR Juicy Frames Media
Kellerstraße 8a
81667 Munich
Germany
Email: music@juicychords.com

Your Rights as a Data Subject

As a data subject under the GDPR, you have extensive rights. These rights are intended to ensure that you have control over your personal data.

• Right of Access (Art. 15 GDPR): You have the right to request information about whether and which data we process about you.
• Right to Rectification (Art. 16 GDPR): You have the right to request the immediate rectification of inaccurate data or the completion of your data stored with us.
• Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR): You have the right to request the erasure of your data stored with us, provided that no legal obligations or legitimate interests prevent its storage.
• Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of the processing of your data.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller.
• Right to Object (Art. 21 GDPR): You have the right to object, on grounds relating to your particular situation, at any time to the processing of your data which is based on Art. 6 para. 1 lit. f GDPR (data processing based on a balancing of interests).
• Right to Withdraw Consent (Art. 7 para. 3 GDPR): You have the right to withdraw any consent given to us at any time with future effect.
• Right to Lodge a Complaint with a Supervisory Authority (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.

Data Collection on this Website

a) Hosting with United-Domains
Our website is hosted by United-Domains AG, Gautinger Straße 10, 82319 Starnberg, Germany. Each time you access our website, our hoster’s system automatically collects data in so-called server log files. These include:

• Anonymized IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which access was made (referrer URL)
• Browser used and, if applicable, your computer’s operating system

The processing of this data is based on our legitimate interest (Art. 6 para. 1 lit. f GDPR) in providing a secure, stable, and high-performance website. We have concluded a data processing agreement (DPA) with United-Domains.

b) Cookies and Consent Management with Borlabs Cookie
This website uses cookies. Some of these are technically essential to ensure the basic functions of the site. Other cookies help us to manage and improve our marketing activities.

To obtain and manage your consents, we use the consent tool “Borlabs Cookie” from Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg, Germany. Borlabs Cookie sets a technically necessary cookie to store your given or revoked consents.

The processing of consent data is carried out to fulfill a legal obligation (Art. 6 para. 1 lit. c GDPR). All services listed below that require consent will only be executed after your active consent through Borlabs Cookie. You can change or withdraw your consent at any time in the cookie settings [insert link to your cookie settings page here].

c) Newsletter with Brevo
You have the option to subscribe to our free newsletter. For this purpose, we collect your email address and, optionally, your first name. The registration is done via a double opt-in procedure. After registration, you will receive an email asking you to confirm your subscription.

The processing of this data is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). For sending the newsletter, we use the service provider Brev0 / Sendinblue SAS 106 boulevard Haussmann, 75008 Paris, France

https://www.brevo.com/legal/privacypolicy/

You can withdraw your consent at any time, e.g., via the “unsubscribe” link in every newsletter.

d) Sales via Digistore24
We sell our digital products through the reseller platform Digistore24. When you click a “Buy” button or a corresponding link, you leave our website and are redirected to the sales and payment page of one of the following, depending on your location:

Digistore24 GmbH, Worldwide, excludingUSA, Canada, New Zealand, UAE
Digistore24 Inc., USA, Canada, New Zealand, UAE
Digistore24 Ltd., United Kingdom

Digistore24 is solely responsible as the controller under the GDPR for the entire purchase process, including the collection of your address and payment data. We do not have access to your payment data. We only receive information from Digistore24 that is necessary for contract fulfillment (e.g., buyer email, purchased product).

The redirection serves the purpose of initiating and fulfilling a contract (Art. 6 para. 1 lit. b GDPR). Please refer to Digistore24’s Privacy Policy: https://www.digistore24.com/en/home/extern/cms/page/frontend/legal/privacy

e) Website Analytics with Matomo (Self-Hosted)
To improve and optimize our website, we use the open-source web analytics tool Matomo. This service is operated on our own servers, which means we have full data ownership and control, and no data is shared with third parties.

The processing of data is based on our legitimate interest (Art. 6 para. 1 lit. f GDPR) in analyzing user behavior to optimize both our web presence and our marketing efforts. We have configured Matomo to be as privacy-friendly as possible:

• IP Anonymization: Your IP address is anonymized by masking the last two bytes before it is stored. This prevents the direct identification of individual users.

• Cookieless Tracking: We have configured Matomo to work without the use of tracking cookies. This means we can gather statistical data without needing to store identifying information in your browser.

• Data Storage: All collected analytics data is stored exclusively on our servers in Germany and is not transferred to other countries.

You have the right to object to this data processing at any time. You can opt-out of the tracking here:

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

The tracking opt-out feature requires cookies to be enabled.

Marketing, Analytics, and External Media (Consent-Based)

The following services will only be activated and data transmitted to the respective providers if you have given us your explicit consent for this via our cookie banner (Borlabs Cookie) (Art. 6 para. 1 lit. a GDPR). More infos on what technologies and why we use them, you can find in our Borlabs Pop-Up, which you can open by clicking the orange Borlabs-Icon in the down left corner.

a) Google Ads & Conversion Tracking
We may use Google Ads to promote our products. To measure the success of our advertising campaigns, we use Google Conversion Tracking. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Data may be transferred to Google LLC in the USA, which is secured by Standard Contractual Clauses (SCCs).

b) Meta Pixel (Facebook & Instagram Ads)
We may use the “Meta Pixel” from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, on our website. With the help of the pixel, we can measure the success of our ads and create target audiences for future advertising (remarketing). Data may be transferred to Meta Platforms, Inc. in the USA, which is secured by SCCs.

c) YouTube Videos
We embed videos from the YouTube platform. The provider is Google Ireland Limited. We use the “enhanced privacy mode,” which, according to Google, only transmits data to YouTube servers when you actively play a video. By playing the video, data is transferred to Google in the USA (secured by SCCs).

d) TikTok Videos and Links
Our site may contain embedded videos from the TikTok platform or links to our TikTok profile. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. When embedding videos, they are only loaded after your consent. In this process, data (IP address, cookie data, etc.) may be transferred to TikTok servers, including in third countries such as the USA (secured by SCCs).

e) Affiliate Programs (Amazon, Loopmasters, Rakuten Advertising / Splice)

We participate in various affiliate programs to help finance our website. This involves placing specially formatted links in our content (e.g., on our website and on YouTube) to products and services we recommend. If you click on such an affiliate link and subsequently make a purchase, we receive a commission from the respective provider. This does not result in any additional costs for you.

The processing of data is based on your consent (Art. 6(1)(a) GDPR), which you grant via our cookie banner. Upon your consent, our partners place a cookie on your computer to track the origin of the order. No affiliate tracking cookies will be set without your consent.

We participate in the following affiliate programs:

• Amazon Associates Program: Juicy Chords is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As part of this program, we are required to provide the following notice: “As an Amazon Associate, we earn from qualifying purchases.”

• Loopmasters: We are a partner of the Loopmasters Ltd. affiliate program. Here as well, a link and a subsequent cookie are used to track your referral for a potential commission.

• Rakuten Advertising (incl. for Splice): We use the Rakuten Advertising affiliate network. This network allows us to create affiliate links for various providers, including Splice (splice.com). Rakuten Advertising uses cookies to track the successful referral of a purchase and to correctly attribute commissions.

f) Communication via ManyChat

We offer you the opportunity to contact us and receive content from us via Facebook Messenger. To automate this communication, we use the service “ManyChat” from ManyChat, Inc., USA.

When you interact with on of our Meta profiles(Instagram/Facebook) via Messenger and use our chatbot, personal data (e.g., your name, Facebook ID, profile information, and the entire chat history) is processed on ManyChat’s servers. In this context, we are the Data Controller, while ManyChat acts as our Data Processor based on our instructions.

The legal basis for processing your data when using ManyChat is your explicit consent (Art. 6(1)(a) GDPR), which you provide by actively starting the conversation with our chatbot. We will inform you about this data processing at the beginning of the first interaction.

For more information on ManyChat’s data protection practices, please see their privacy policy: https://manychat.com/privacy-policy

To Opt-out: just write “Stop” or “Unsubscribe” in the Messenger. NOTE: You will unsubscribe to our channel in Instagram or Facebook. If you wish, that we delete your data in Manychat, just write: “Please delete my Manychat-Data”

Data Security

We implement all reasonable technical and organizational measures (TOMs) to protect your data. These include continuous SSL/TLS encryption of our website, strong passwords, regular backups, and careful management of access rights.